Privacy Policy

1. Information we collect

We collect information you provide directly to us, such as your name, email address, phone number, and role (renter or landlord) when you create an account. When you list a property, we collect property details, photos, and location information. When you apply for a property or send messages, we store the content you submit.

We also automatically collect certain technical data, including your device type, browser, IP address, and how you interact with the platform (such as pages viewed and listings favourited), to operate and improve the service.

2. How we use your information

We use your information to: create and manage your account; display listings and facilitate applications and messages between renters and landlords; communicate with you about your account, applications, and platform updates; provide analytics to landlords about their listings; prevent fraud and abuse; and comply with legal obligations.

We do not sell your personal information to third parties.

3. Sharing with third parties

We share information only as necessary to operate the platform: with other users (for example, landlords see applicant details for their own listings, and renters see landlord contact details after applying); with service providers who help us run the platform (such as hosting, email, and analytics); and with authorities where required by law.

Property details you publish are publicly visible on the marketplace.

4. Cookies and authentication

We use cookies to keep you signed in. BestMove stores authentication tokens in cookies so you stay logged in across pages. These are essential for the service to function and are not used for third-party advertising.

5. Data retention

We keep your information for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time, subject to legal retention requirements.

6. Security

We use industry-standard measures to protect your data, including encrypted authentication tokens, row-level database security, and access controls. No method of transmission over the internet is fully secure, but we work to protect your information using reasonable safeguards.

7. Your rights

You have the right to access, correct, or delete the personal information we hold about you, and to object to or restrict certain processing. You can update your profile at any time from your account settings. To exercise other rights, contact us using the details below.

8. Children

BestMove is not directed at children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

9. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "last updated" date.

10. Contact us

If you have questions about this privacy policy or your data, contact us via our Contact page or at the details provided there.